FAQ

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. Our preferred couriers are Canada Post, Canpar, UPS and FedEx. You’ll be asked to select a delivery method during checkout.

Once you have successfully transacted your order and your product is processed for shipping, you will receive an email with a tracking number.

Products

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Yes, we order wholesale prices for bulk orders. Visit our wholesale page here.

Yes, we do accept resellers and dealers. Visit our reseller inquiries here.

Disinfection Services

We are here to provide you the peace of mind you need and mitigate the concern of the severe impact viruses and bacteria can have on ones health.  We lead with solutions that help individuals and businesses to ensure homes and workplace high-touch surfaces are disinfected and decontaminated while sanitizing and deodorizing the air in the process. Our industrial grade ULV foggers and Health Canada Approved disinfectants ensure no surface is left untouched. Visit our tutorial page here.

Bacteria and viruses like SARS-CoV-2 and the flu may remain viable on different hard surfaces (WHO-Surface-Transmission). Our disinfectants kill 99.99% of viruses and bacteria including new variants with a contact time between 2 and 5 minutes.  

Our ULV fogger atomizes and produces low volume anti-viral disinfectant fog between 5 to 50 microns that permeates all surfaces absorbing into tiny crevices resulting in decontamination and killing viruses and bacteria on contact while sanitizing the air. No need to rinse or wipe! To be effective, all surfaces must be cleaned prior to being disinfected.

When done right, we emphasize high-touch areas and the disinfectant stays in touch with surfaces long enough to be effective, deeming it sterilized. This method is far beyond what can be done by conventional spray tools!

Customer support